Frequently Asked Questions

The most commonly asked questions by Naker users

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11 articles in this collection
Written by Jennifer Le Van

What is Naker?

Understand Naker's purpose and its different tools
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Written by Jennifer Le Van
Updated over a week ago

I need a customized 3D model, what do I need to know?

I'd like to have my own 3D model, how should I proceed?
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Updated over a week ago

Why and How to get my model optimized for the web?

Which format and MB should be my 3D model?
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Written by Jennifer Le Van
Updated over a week ago

What's the difference between ID and class?

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Written by Jennifer Le Van
Updated over a week ago

Does Naker has an API or any development documentation?

I'd like to access Naker's API and/or documentation
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Written by Jennifer Le Van
Updated over a week ago

What's the pricing?

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Written by Jennifer Le Van
Updated over a week ago

How is my data managed?

Which data is saved by Naker, why and how is it used?
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Written by Jennifer Le Van
Updated over a week ago

What about the Website Performance?

Does embedding an 3D interactive content affect my website performance?
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Written by Jennifer Le Van
Updated over a week ago

How to update or modify my personal settings?

Update your user settings, change your pearl avatar, link your Sketchfab account.
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Written by Jennifer Le Van
Updated over a week ago

I got a bug issue! What should I do?

I have a bug issue and would like to report it!
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Written by Jennifer Le Van
Updated over a week ago

How to embed through iframe?

I don't have access to the HTML or Javascript code but I can embed through iframe.
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Written by Jennifer Le Van
Updated over a week ago